Last updated: October 16, 2026
Introduction
At Elvoria Wear we want paying for your order to be safe, simple and clear. This Payment Policy explains which payment methods we accept, when you are charged, how we keep payments secure and what happens if something goes wrong.
By placing an order on our website, you accept this Payment Policy together with our Terms of Service, Privacy Policy, Shipping Policy, Return and Refund Policy and Cancellation Policy.
Accepted payment methods
We accept:
- major credit cards;
- debit cards;
- any other payment options shown at checkout.
The options you see at checkout may depend on your device and our payment provider. We may add, remove or change payment methods at any time. You do not need an account to pay: you can check out as a guest.
Prices and currency
- All prices on our website are in US dollars (USD).
- Shipping is free on every order within the United States, with no minimum spend.
- Sales tax, where it applies, is calculated and shown at checkout before you pay.
- There are no hidden fees: the total shown at checkout is the amount you pay.
If your card is issued outside the United States or in another currency, your bank may charge its own conversion or international transaction fees. These fees are set by your bank, not by Elvoria Wear.
When you are charged
Your payment is taken when you place your order. Your bank or payment provider checks the payment first, to confirm that your card is valid, that funds are available and that the transaction is genuine.
A successful payment means your payment has been checked; it does not guarantee that we can accept your order. If we cannot fulfil it, for example because an item is out of stock or a security check fails, we will cancel the order and refund you in full.
Order confirmation
When your payment is approved and your order is accepted, we email you an order confirmation with your order number, the items you bought and a summary of your payment and delivery details. If you do not receive it within a few minutes, please check your spam or junk folder or contact us.
Billing information
Please enter your billing details exactly as they appear on your card or bank account, including your name, billing address and ZIP code. Incorrect details can cause a declined payment, extra verification, delays or cancellation of your order. Elvoria Wear is not responsible for delays caused by incorrect information entered at checkout.
Secure payments
All payments are processed by trusted third-party payment providers that meet the Payment Card Industry Data Security Standard (PCI DSS). Your payment details are sent over an encrypted (HTTPS) connection directly to the payment provider.
Security note: Elvoria Wear never sees or stores your full card number or security code. We will never ask for your card details by email, phone or text message. If you receive a message like this claiming to be from us, please do not reply and let us know at support@elvoriawear.com.
Fraud prevention and order verification
To protect our customers, orders may be checked for signs of fraud. If an order looks unusual, we may contact you to confirm your billing details, delivery address or identity before we ship it. Orders under review may take a little longer to process. If we cannot verify an order within a reasonable time, we may cancel it and refund you in full.
Declined payments
A payment can be declined for reasons such as insufficient funds, incorrect card details, an expired card, a security check or a restriction set by your bank. If your payment is declined, please check your details and try again, or contact your bank. Elvoria Wear does not control approval decisions made by banks or card providers.
Pricing errors
We work hard to show the right prices, but mistakes can occasionally happen. If an item in your order has been listed at the wrong price, we will contact you before shipping and give you the choice to continue at the correct price or cancel for a full refund.
Discount codes and promotions
From time to time we may offer discount codes or sales. Discount codes are entered at checkout and:
- cannot be exchanged for cash;
- may have an expiry date or apply only to selected products;
- may have a minimum spend;
- cannot be combined with other offers unless stated;
- cannot be applied to an order after it has been placed.
We may change or end a promotion at any time.
Refunds
Approved refunds are always made to the original payment method used for the order. We process refunds as soon as they are approved, and the money usually appears in your account within 5–7 business days, although some banks can take up to 10 business days. When to expect a refund is explained in our Return and Refund Policy and Cancellation Policy.
Chargebacks and payment disputes
If there is a problem with a payment, please contact us first at support@elvoriawear.com. Most issues can be resolved quickly, often faster than through a bank dispute. If a chargeback is filed, we may share relevant information with the payment provider, such as order details, payment records, tracking and delivery confirmation and our messages with you.
Third-party payment providers
Payments are handled by third-party providers, who have their own terms, privacy policies and security standards. When you pay through one of these services, their terms also apply.
Limitation of liability
We are not responsible for losses or delays caused by events outside our reasonable control, such as bank errors, payment provider outages or internet failures, or by unauthorised use of your card or account resulting from your details not being kept secure.
Changes to this policy
We may update this Payment Policy when our payment options, services or the law changes. The “Last updated” date at the top of this page shows when it last changed. Changes take effect when they are published here unless the law requires otherwise.
Business information
Questions about this policy or a payment? Our customer care team is here to help:
- Business Name: Elvoria Wear
- Business Email: support@elvoriawear.com
- Business Hours: Monday to Friday, 9:00 AM to 6:00 PM
- Business Number: +1 914-222-3191
- Business Address: 1934 Benedict Avenue, Bronx, NY 10462, United States